Technical Customer Support Specialist handles customer inquiries via chat and email, troubleshoots technical issues, and ensures smooth customer experience for LATAM clients.

Acts as a strategic trusted advisor to enterprise customers, translating business goals into measurable value realization using the Celonis Process Intelligence platform.

Resolves complex technical support issues, mentors Tier 1 engineers, and collaborates with product and engineering teams to ensure customer success.

Provides empathetic customer support across chat, phone, and email for a healthcare platform, resolving member questions and technical issues while maintaining high satisfaction scores.

Resolves complex technical issues for enterprise customers, mentors junior support engineers, and collaborates with product and engineering teams to drive platform adoption and system reliability.

Strategic advisor who drives customer value realization by translating C-level goals into operational outcomes using the Celonis Process Intelligence platform for enterprise accounts.

Resolves complex technical support tickets, mentors junior support engineers, and partners with engineering teams to address critical customer issues and platform problems.

Manages a portfolio of hospitality SaaS customers through onboarding and adoption, ensuring they achieve desired outcomes while identifying upsell opportunities.

Technical Customer Success Manager leads customer success initiatives, manages relationships with key accounts, and ensures customers achieve their desired outcomes with PostHog products.

Assists clients with researching and booking hotels/resorts while handling customer inquiries via phone, email, and online tools.

Assists clients with researching, planning, and booking travel arrangements while managing logistics and maintaining customer relationships.

Hotel reservationist handles client bookings for flights, hotels, and vacation packages while providing travel advice and customer service support.

Assists clients with researching and booking hotel/resort stays via phone, email, and online tools while following booking procedures and documenting details.

Assists clients with researching, planning, and booking travel arrangements while managing logistics and maintaining client relationships.

Manages a team of Strategic Customer Success Managers, driving retention and expansion for key accounts while reporting to the Director of Customer Success.

Provides technical support and troubleshooting for medical imaging software systems, ensuring healthcare providers have reliable access to diagnostic tools.

Manages customer relationships and success outcomes for mid-market and enterprise clients in the EMEA region.

Manages customer relationships, ensures client success and retention, and serves as primary point of contact for assigned accounts.

Handles customer support inquiries and issues for healthcare data platform users as a CPC (Covered Purposes & Communications) processor.

Provides customer service and support to clients, ensuring satisfaction and resolving inquiries within a large-scale healthcare organization.